Modifying an Existing Users

If a user is having issues with their username, password or email address then it may require alterations in the backend to allow the user to gain access to the system again.

In the backend administrator area, navigate to:

Site > User Management

Scroll down until you can find the user that you need to modify. The filters can also be used to help filter down the view and search for the user’s account. Once you have found the user, click on their name to modify their details.

Change the details that are required and hit save in the top right corner of your screen. Test the account by either logging in to the front end of the site or the backend of the site if they are a site administrator.

Last modified on Tuesday, 07 August 2021 19:53

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