Each of the listings in the system are originally entered without an owner attached to the listings.
When a user comes to claim their listing it will trigger a workflow process that will require an administrator to verify that the right user has claimed the right listing.
From the administrator area,
- Navigate to the Mosets Tree component via Components > Mosets Tree in the backend of Joomla
- From the left hand menu in the component, click on Claims. Here you will be displayed a list of all the current claims in the system.
- The listing is displayed on the left while the claimer is displayed right after it. If these details match then it is likely that the right person is claiming the listing.
- Click approve and hit save if the listings are correct. If they are not then click reject or ignore. The user will be notified about their claim status.